A driver with a chip or crack in their windscreen needs it dealt with quickly - chips spread, cracks disqualify vehicles from MOT, and driving with a compromised windscreen is a safety and legal issue. The urgency makes these callers impatient. They call one windscreen company, and if they cannot get through immediately, they call Autoglass or National Windscreens, who answer every call with centralised call handling.
Independent windscreen repair and replacement businesses do excellent work at better prices than the national chains, but they lose a disproportionate share of new enquiries simply because of phone availability. A mobile windscreen technician on a job is unreachable. A small operation without dedicated admin staff misses calls throughout the day. The national chains win not on quality but on call answering.
The Bizwings AI Receptionist answers every call in your company name, captures the type and severity of the damage, the vehicle details, whether it is an insurance claim or self-pay, the location and the customer's contact details. You call back immediately with everything needed to book the job - ahead of the national chain callback that takes hours to arrive.
Urgent
chips spread and cracks are a safety and legal issue - customers need same-day response
£180
average windscreen repair or replacement job value lost to an unanswered call
Competition
national chains answer every call - independent operators need the same capability
from £49 p/m
Bizwings AI Receptionist - 24/7 call handling for windscreen repair companies
How Bizwings Works for Windscreen Repair Businesses
The Bizwings Smart Assistant is configured for your business - your name, your service area, whether you cover insurance work, your mobile or fixed-site operation. Every missed call is captured with the damage type, vehicle details, insurance status and customer location. You call back fully prepared to book the job.
Hear the Bizwings AI Receptionist Handle a Windscreen Enquiry
Listen before you decide - from £49 p/m, live in under 48 hours.
Hear It In Action →