A mechanic under a car cannot answer the phone. An MOT bay in full operation, a service being completed, a diagnostic running - these are not situations where stopping to answer a call is practical or safe. Yet garage enquiries and MOT booking calls are time-sensitive: a customer whose MOT is due this week needs to book it now, and will book with whichever garage answers first and can fit them in.
Independent garages face intense competition from national chains with dedicated call handling infrastructure. Kwik Fit answers every call. Halfords Autocentre answers every call. The independent garage whose phone rings out while the owner is mid-service loses bookings to these competitors every single day, not because of inferior work quality but because of phone availability.
The Bizwings AI Receptionist answers every call in your garage name, captures the type of booking required - MOT, service, repair, tyres - the vehicle make and model, the customer's preferred date and contact details, and delivers a full summary immediately. You call back to confirm the slot while the customer is still comparing options.
£180
average MOT and service booking value lost each time an unanswered call books elsewhere
All day
mechanics are under cars all day - the phone goes unanswered for most working hours
Competition
national chains answer every call - independent garages need the same capability
from £49 p/m
Bizwings AI Receptionist - 24/7 call handling for garages and MOT centres
How Bizwings Works for Garages and MOT Centres
The Bizwings Smart Assistant is configured for your garage - your name, your services (MOT, servicing, tyres, diagnostics, bodywork), your booking process. Every missed call is captured with the job type, vehicle details and customer contact information. You call back ready to confirm the booking.
Hear the Bizwings AI Receptionist Handle a Garage Booking Call
Listen to how it sounds - from £49 p/m, live in under 48 hours.
Hear It In Action →