Every small business in the UK misses calls. It is not a sign of poor management - it is simply the reality of running a business where the people doing the work are the same people who are supposed to answer the phone. A plumber under a sink, a solicitor in a client meeting, a restaurant owner during the dinner service - the phone rings and nobody can answer it. The caller moves on.
A 24/7 call answering service solves this problem by ensuring every call receives a professional response regardless of what time it arrives or what you are doing when it comes in. Until recently, the only options were expensive human answering services - typically £150 to £400 per month for a basic service - or voicemail, which most callers refuse to use. AI has changed this completely.
The Bizwings AI Receptionist provides a full 24/7 call answering service for UK businesses from £49 per month. It answers every call in your business name, has a natural conversation with the caller, captures their details and the reason for their call, and delivers an instant summary to you. No voicemail. No missed enquiries. No expensive human call handlers.
62%
of calls to UK small businesses go unanswered at some point during the working day
47%
of callers who reach voicemail do not leave a message - they call a competitor instead
£150-400 p/m
typical cost of a traditional human 24/7 answering service - AI costs a fraction
from £49 p/m
Bizwings 24/7 AI call answering service for UK small businesses
What Does a 24/7 Call Answering Service Actually Do?
A 24/7 call answering service answers your business calls when you cannot. The best services answer in your business name, handle the caller naturally and professionally, capture the essential information from the call, and notify you immediately so you can follow up. The Bizwings Smart Assistant does all of this using AI - meaning it operates around the clock, never takes a day off, and costs a fraction of a human answering service.
Who Needs a 24/7 Call Answering Service?
Any UK business that receives phone enquiries and cannot guarantee every call will be answered benefits from a 24/7 call answering service. Trades businesses - plumbers, electricians, heating engineers, locksmiths - are the most obvious example, because their work physically prevents phone access during the working day. But professional services firms, health clinics, restaurants, garages and virtually any other business that takes phone bookings or enquiries faces the same problem to varying degrees.
Hear the Bizwings 24/7 AI Answering Service
Listen to how it answers calls in your business name - from £49 p/m.
Hear It In Action →