Property surveys are instructed at a specific moment - when a buyer has had an offer accepted and needs to move fast. They contact one or two surveyors and book with whoever can confirm availability and price quickly. A surveyor in the middle of a site inspection has their phone on silent, and by the time they check it, the instruction has gone to a competitor who answered first.
Survey practices also receive volume calls during busy conveyancing periods - spring and autumn markets generate surges in instruction requests that outpace manual capacity. Every missed call during these periods is a survey fee lost, typically £400 to £700 for a residential HomeBuyer Report.
The Bizwings AI Receptionist answers every call in your firm name, captures the property address, survey type required and the caller's details, and delivers an instant summary. You call back informed, fast and ahead of competitors who are still working through their missed calls.
£550
average HomeBuyer Report fee lost when a survey instruction goes unanswered
Spring/Autumn
peak property market periods when survey call volume surges
62%
of calls to small professional practices go unanswered during working hours
from £49 p/m
Bizwings AI Receptionist - 24/7 call handling for surveyors
How Bizwings Works for Surveying Practices
The Bizwings Smart Assistant is configured for your practice - your name, survey types offered (HomeBuyer Report, Building Survey, Valuation), your coverage area. Every missed call is captured with the property details and the buyer's contact information. You call back ready to quote and confirm.
Hear the Bizwings AI Receptionist Handle a Survey Enquiry
Listen before you decide - from £49 p/m, live in under 48 hours.
Hear It In Action →