Estate agency is intensely competitive and entirely relationship-driven. A homeowner considering selling their property who calls an agent is making a significant decision about who to trust with their most valuable asset. If nobody answers, they call the next agent on their list. The agent who gets to the valuation appointment first has a significant structural advantage - they set the relationship, the expectation and the fee conversation.
Viewing enquiries are equally time-sensitive. A buyer who wants to view a property calls the agent, and if they cannot get through, they either call back later or move on to another property that is easier to access. Property is an emotional, fast-moving market. Friction in the viewing booking process costs sales.
The Bizwings AI Receptionist answers every call in your agency name, captures valuation requests and viewing enquiries with all the relevant property details, and delivers a full summary to the right negotiator immediately. No instruction opportunity and no viewing request is lost to an unanswered phone.
£3,500
average agency fee lost when a valuation instruction goes to a competitor
Speed
first agent to a valuation appointment wins the instruction significantly more often
62%
of calls during busy agency periods go unanswered or go to voicemail
from £49 p/m
Bizwings AI Receptionist - 24/7 call handling for estate agents
How Bizwings Works for Estate Agencies
The Bizwings Smart Assistant is configured for your agency - your name, your patch, whether you cover sales, lettings or both. Valuation requests are captured with the property address and the vendor's contact details. Viewing requests are captured with the property reference and the buyer's availability. Everything is routed to the right negotiator immediately.
Hear the Bizwings AI Receptionist Handle a Valuation Enquiry
Listen before you decide - from £49 p/m, set up and live in under 48 hours.
Hear It In Action →