A mortgage enquiry arrives at a specific moment - when the caller has made a decision to move, to remortgage or to invest, and is ready to act. That moment of intent is time-limited. A first-time buyer who has just had an offer accepted is anxious and motivated. They want to speak to a mortgage broker today, not next week. If they cannot reach you, they call the next broker on their list and, once a relationship is established, rarely transfer.
Mortgage brokers often work alone or in small teams, managing complex cases that require deep concentration. Client meetings and lender calls make the phone inaccessible for extended periods. New enquiries that arrive during these periods often go to voicemail - and voicemails from mortgage enquirers are rarely left, because the caller simply moves on.
The Bizwings AI Receptionist answers every call in your business name, captures the nature of the mortgage need - purchase, remortgage, buy-to-let, commercial - the caller's situation and contact details, and sends you a complete summary. You call back a warm, qualified lead with full context.
£800+
average proc fee from a residential mortgage lost to a missed initial call
Moment of intent
mortgage enquiries are time-sensitive - delay costs instructions
62%
of calls to small financial services businesses go unanswered at some point
from £49 p/m
Bizwings AI Receptionist - 24/7 call handling for mortgage brokers
How Bizwings Works for Mortgage Brokers
The Bizwings Smart Assistant is configured for your brokerage - your name, the mortgage types you advise on, whether you work with residential, buy-to-let or commercial clients. Every missed call is answered and the enquiry is captured with full qualifying detail so your call-back is informed and efficient.
Hear the Bizwings AI Receptionist Handle a Mortgage Enquiry
Listen before you commit - from £49 p/m, professional from day one.
Hear It In Action →