Drainage emergencies are among the most time-critical calls any tradesperson receives. A blocked drain causing flooding, a collapsed sewer, a backed-up system in a business premises - these are situations where the customer needs help now and will book whoever can respond fastest. Waiting for a call-back is not an acceptable outcome when water is rising.
Drainage engineers face the same structural problem as all tradespeople: being on a job means being unreachable. A CCTV survey, a high-pressure jetting job or an excavation for a collapsed pipe requires full concentration and often involves conditions where a phone call is simply not possible. Every emergency call that goes unanswered during a job is a customer who has already booked the next available engineer.
The Bizwings AI Receptionist answers every call in your business name, establishes the urgency and nature of the drainage problem, captures the full address and contact details, and sends you an instant summary with emergency situations clearly flagged. You call back first, with full context, while the customer is still reachable.
24/7
drainage emergencies happen at all hours - the AI operates around the clock
62%
of calls to trades businesses go unanswered during working hours
£320
average value of a drainage emergency callout lost to an unanswered call
from £49 p/m
Bizwings AI Receptionist - 24/7 call answering for drainage engineers
How the Bizwings AI Receptionist Works for Drainage Businesses
The Bizwings Smart Assistant is configured for your drainage business - your name, your area, the types of drainage work you carry out including emergency callouts, CCTV surveys and planned maintenance. It answers every missed call, triages the urgency, captures the full location and problem description and sends you an instant summary. No drainage emergency is lost to an unanswered phone.
Hear the Bizwings AI Receptionist Handle a Drainage Emergency Call
Listen to how it handles urgent situations - 24/7, from £49 p/m.
Hear It In Action →