Plumbing emergencies do not happen at convenient times. A burst pipe at midnight, a boiler down in February, a blocked drain an hour before guests arrive - customers in these situations call the first plumber they find and move immediately to the next if nobody answers. They do not leave voicemails. They do not send emails. They call the next number on Google, and whoever picks up gets the job.
The problem is structural. Plumbing demands both hands, full concentration and often conditions where answering a phone is simply not practical. You cannot respond to an incoming call while working under a sink, clearing a drain or handling pressurised pipework. The result is that the most valuable calls - emergency jobs where customers will pay premium rates without question - go unanswered at exactly the moments when you are busiest and most profitable.
The Bizwings AI Receptionist answers every call you miss in your business name within seconds. It has a natural conversation with the caller, establishes the nature of the problem, captures their full contact details and address, and sends you an instant summary the moment the call ends. You call back with full context - usually while the customer is still deciding who to book, not after they have already confirmed with someone else.
62%
of calls to trades businesses go unanswered during working hours
£280
average value of a plumbing callout lost to a missed call
27 seconds
average time before an unanswered caller tries the next plumber
from £49 p/m
Bizwings AI Receptionist - 24/7 call answering for plumbers
How the Bizwings AI Receptionist Works for Plumbing Businesses
The Bizwings Smart Assistant is configured specifically for your plumbing business - your name, your service area, your typical jobs. When a call comes in that you cannot take, it answers immediately, greets the caller professionally and asks the right questions: what is the problem, how urgent is it, what is the address, what is the best number to call back. For emergency calls it communicates appropriate urgency. For non-emergency enquiries such as bathroom fitting quotes or boiler servicing bookings, it captures all the relevant detail so you can call back prepared.
Hear the Bizwings AI Receptionist Handle a Plumbing Enquiry
Listen to how it sounds on a real call - 24/7, in your business name, from £49 p/m.
Hear It In Action →