A building contractor on site is unreachable by phone for most of the working day. Site noise, physical work, crew management and the practical demands of running a job mean that calls go unanswered for hours at a time. The customer who called about a loft conversion or an extension at 10am has typically contacted two or three other builders before you check your missed calls at lunchtime.
Project enquiries are high-value - a loft conversion, an extension, a kitchen refit. These are not jobs where the customer makes a quick decision, but the first builder to respond with professionalism and clarity creates a strong first impression that shapes the whole quoting process. Being first to respond, even with an acknowledgement and a confirmed call-back time, wins the quote opportunity significantly more often than being fastest at the actual quote.
The Bizwings AI Receptionist answers every call you miss in your business name, qualifies the project type and scale, captures the customer details and preferred contact time, and sends you a complete summary. You call back prepared, professional and ahead of competitors who have not yet responded.
62%
of calls to trades businesses go unanswered during working hours
47%
of people will not leave a voicemail and will call the next builder instead
£2,000+
average value of a building project enquiry lost to an unanswered call
from £49 p/m
Bizwings AI Receptionist - 24/7 call answering for builders
How the Bizwings AI Receptionist Works for Building Businesses
The Bizwings Smart Assistant is configured for your building business - the types of projects you take on, your location, your trading name. When a call comes in while you are on site, it answers immediately, asks the right questions about the project, confirms your availability for a call-back and gives the customer confidence that their enquiry has been properly received. No more lost project leads from a day on site.
Hear the Bizwings AI Receptionist Handle a Building Enquiry
Listen to how it sounds on a real call - from £49 p/m, no technical setup required.
Hear It In Action →