A patient calling a chiropractor or physiotherapist is usually in discomfort and motivated to book quickly. Back pain, a sports injury, neck problems - these are not situations where the caller patiently waits for a call-back. They try your number, and if they cannot get through, they try the next clinic on their search results. The patient relationship - and the recurring treatment value that comes with it - goes to whoever answers first.
Chiropractic and physiotherapy clinics have a specific phone vulnerability: treatment sessions require full practitioner concentration and cannot be interrupted. A practitioner in a session is completely phone-inaccessible for 30 to 60 minutes at a time. If reception is simultaneously managing patients in the waiting room and processing payments, new patient calls get missed during exactly the periods when the clinic is working at full capacity.
The Bizwings AI Receptionist captures every new patient call in your clinic name, identifies the nature of the complaint, captures the patient's contact details and preferred appointment time, and delivers a summary for prompt booking. No new patient is lost to an engaged phone during a busy treatment session.
£600+
average treatment course value from a new chiropractic or physiotherapy patient
Pain-driven
patients in acute pain need same-day or next-day response - delay loses the booking
62%
of calls to small health clinics go unanswered during peak treatment hours
from £49 p/m
Bizwings AI Receptionist - 24/7 call handling for health clinics
How Bizwings Works for Chiropractic and Physiotherapy Clinics
The Bizwings Smart Assistant is configured for your clinic - your name, your treatment types, your practitioners and availability. New patient enquiries are captured with the nature of the complaint and the patient's preferred appointment time. Existing patient calls are handled appropriately with their details captured for follow-up.
Hear the Bizwings AI Receptionist Handle a Clinic Enquiry
Listen before you decide - from £49 p/m, set up in under 48 hours.
Hear It In Action →