A beauty therapist in the middle of a treatment cannot answer the phone. A nail technician, a lash artist, a massage therapist - when you are working with a client, the phone goes unanswered. And in a busy salon without dedicated reception staff, that phone goes unanswered for most of the working day. Booking calls go to voicemail, and callers who want to book a facial or a gel manicure do not leave voicemails - they book online with a competitor who makes it easier.
Salons live and die on appointment density. An empty slot is lost revenue that cannot be recovered. A new client who cannot get through on their first call often does not try again. The lifetime value of a regular salon client - monthly treatments, seasonal bookings, product purchases - makes every missed new client call a significant commercial loss.
The Bizwings AI Receptionist answers every call in your salon name, captures the treatment they are looking to book, their availability and their contact details, and delivers a summary for immediate follow-up. No booking call is lost while you are with a client.
£500+
estimated annual value of a regular salon client lost when first booking call is missed
All day
therapists are in treatments all day - the phone is unanswered for most working hours
No voicemail
booking callers do not leave voicemails - they book elsewhere instead
from £49 p/m
Bizwings AI Receptionist - 24/7 call handling for beauty salons
How Bizwings Works for Beauty Salons
The Bizwings Smart Assistant is configured for your salon - your name, your treatment menu, your booking process. New booking enquiries are captured with the treatment type, the caller's preferred dates and their contact details. You call back with everything needed to confirm the appointment, keeping your booking diary full.
Hear the Bizwings AI Receptionist Handle a Salon Booking Call
Listen to how it sounds - from £49 p/m, live in under 48 hours.
Hear It In Action →