AI Receptionist for Dentists - Handle Every Patient Call Without Adding Reception Staff

A dental practice's busiest clinical hours are also its most phone-vulnerable. Receptionists managing check-ins, processing payments and handling patients at the desk cannot simultaneously answer a ringing phone. Calls during morning and afternoon clinic sessions go to voicemail or ring out. Patients who cannot get through often try another practice, particularly for new registration enquiries or urgent appointment requests.

New patient registrations are particularly valuable - a new NHS patient represents a long-term relationship, and a new private patient represents significant recurring treatment revenue. When new patient calls are missed during busy clinic sessions, that registration goes to the practice that answered. The clinical excellence of your practice is irrelevant if the patient never gets through the front door.

The Bizwings AI Receptionist handles every call your reception team cannot take - new patient registration enquiries, appointment booking requests, urgent dental queries - captures the patient details and the nature of their call, and delivers a summary for prompt follow-up. No new patient enquiry is lost to an engaged line.

How Bizwings Works for Dental Practices

The Bizwings Smart Assistant is configured for your practice - your name, your NHS or private status, your patient registration status, your appointment types. New patient enquiries, appointment requests and dental emergencies are all handled with appropriate care and urgency. Your reception team focuses on patients in the practice while the AI handles the overflow.