A receptionist who works 24 hours a day, seven days a week, never calls in sick, never takes a holiday and costs less than £50 a month would sound like an impossible proposition even five years ago. In 2026 it is a straightforward reality for any UK small business. AI telephone receptionists have matured to the point where they handle calls naturally, professionally and effectively - and they are now accessible at a price point that makes sense for sole traders and small businesses, not just large enterprises.
The difference between a 24/7 AI receptionist and a voicemail system is fundamental. Voicemail is a dead end - most callers, particularly those with urgent needs, simply hang up rather than leave a message. An AI receptionist has an actual conversation. It asks the right questions, captures the relevant information, reassures the caller that their enquiry has been received, and sends you a complete summary the moment the call ends.
The Bizwings AI Receptionist is a 24/7 AI telephone receptionist built specifically for UK small businesses. It answers in your business name, handles callers naturally and professionally, and ensures no enquiry is ever lost to an unanswered phone - day, evening, weekend or bank holiday.
24/7/365
the Bizwings AI Receptionist operates every hour of every day including bank holidays
Seconds
calls are answered within seconds - no queue, no hold, no voicemail
62%
of UK small business calls go unanswered at some point - AI eliminates this entirely
from £49 p/m
Bizwings 24/7 AI Receptionist for UK small businesses
How a 24/7 AI Receptionist Works
The Bizwings Smart Assistant is configured specifically for your business - your name, your services, the questions that matter for your type of work. When a call comes in that you cannot take, it answers immediately, has a natural conversation with the caller to understand their needs, captures all the relevant details and sends you an instant notification. You see exactly who called, why they called and what they need - and you call back informed and prepared.
The Difference Between AI and Human Answering Services
Human answering services employ call handlers who answer on behalf of multiple businesses from a script. They are limited to working hours unless you pay a significant premium for out-of-hours coverage. AI receptionists operate continuously, are configured specifically for your business rather than working from a generic script, and cost a fraction of the human equivalent. For most UK small businesses, a 24/7 AI receptionist delivers better results at significantly lower cost.
Hear the Bizwings 24/7 AI Receptionist
Listen to how it sounds on a real call before you decide - from £49 p/m.
Hear It In Action →