AI Receptionist for Restaurants and Takeaways - Handle Every Booking and Order Call

A restaurant during a Friday evening service has every member of staff fully occupied. The phone rings during the peak booking window - 6pm to 9pm - and nobody can answer it. A table of four who cannot get through books via an online platform instead, paying commission to a third party for a booking your phone would have taken for free. Or they simply try another restaurant.

Takeaway businesses face the same problem during peak order times. A kitchen running at full capacity during Friday and Saturday evenings cannot spare anyone to answer the phone. Calls that go unanswered go to a competitor or move to a delivery app, again with commission costs attached. Phone orders are the highest-margin orders for most takeaway businesses - losing them to an unanswered phone is a direct hit on profitability.

The Bizwings AI Receptionist answers every call in your restaurant or takeaway name, handles table booking enquiries, captures reservation details and party sizes, takes messages for complex orders and delivers summaries immediately. Your front-of-house team focuses on the guests in front of them while the AI handles the phone.

How Bizwings Works for Restaurants and Takeaways

The Bizwings Smart Assistant is configured for your business - your name, your opening hours, your booking policy, your cuisine type. Table booking calls are captured with party size, date, time and dietary requirements. Takeaway enquiries about menu, allergens and delivery areas are handled with appropriate responses. Your team stays focused on service.