A telephone answering service answers your business calls when you cannot. The traditional model employs human call handlers who answer using a script on behalf of multiple client businesses. AI telephone answering services replace those human handlers with artificial intelligence - maintaining the professional call capture while operating continuously, at lower cost, and with configuration specific to your business rather than a generic script.
The shift from human to AI telephone answering is not a downgrade. For most standard call types - enquiry capture, appointment booking requests, message taking, urgency triage - AI performs the task as well as a human handler and with significantly better availability. The AI does not have lunch breaks, does not get sick, does not handle one call while another rings out, and does not charge a premium for evening and weekend coverage.
The Bizwings AI Telephone Answering Service provides professional call handling for UK businesses from £49 per month. Every call is answered in your business name, handled with industry-appropriate professionalism, and delivered to you as an instant summary. No missed calls. No voicemail dead ends. No expensive human call handler costs.
24/7
AI telephone answering operates continuously - no shift patterns, no gaps in coverage
£150-400 p/m
typical cost of a traditional human telephone answering service
Specific
AI is configured for your business - not a generic script across multiple clients
from £49 p/m
Bizwings AI telephone answering service for UK businesses
How an AI Telephone Answering Service Works
When a call comes in that you cannot take, the Bizwings Smart Assistant answers within seconds in your business name. It has a natural conversation with the caller - establishing the reason for their call, asking the questions relevant to your business, capturing contact details and urgency - and delivers a complete summary immediately. You see who called, why they called, and everything you need to call back effectively.
Hear the Bizwings AI Telephone Answering Service
Listen to a real call before you commit - from £49 p/m.
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