Moneypenny is one of the UK's best-known telephone answering services. They employ human call handlers who answer on behalf of client businesses, and their service is widely regarded as professional and reliable. They are also significantly more expensive than AI alternatives, primarily designed for businesses with higher call volumes and budgets, and limited to the working hours of their human staff unless additional charges are paid for out-of-hours coverage.
For UK small businesses and sole traders looking for professional call answering at a price point that works for their budget, an AI-based alternative is worth serious consideration. Not because Moneypenny does poor work - they do not - but because for most small business call types, AI delivers comparable results at a substantially lower monthly cost and with better availability.
The Bizwings AI Receptionist provides professional call answering for UK small businesses from £49 per month. 24/7 operation as standard, configured specifically for your business, no per-call charges. For most sole traders and small business owners comparing options, Bizwings delivers more for less.
£150+
typical entry cost for Moneypenny and similar human answering services
from £49 p/m
Bizwings AI Receptionist - comparable call handling at lower cost
24/7
Bizwings operates continuously - no premium for out-of-hours coverage
Specific
configured for your business - not a shared script across multiple clients
What to Consider When Comparing Answering Services
When evaluating any telephone answering service - Moneypenny, another human service, or an AI alternative like the Bizwings Smart Assistant - the key questions are: Does it cover the hours when my calls actually arrive? Is it configured for my specific business or using a generic script? What is the total monthly cost including out-of-hours coverage? And how do I receive the information captured on each call? On most of these measures, AI delivers better value for small businesses than traditional human services.
Hear the Bizwings AI Receptionist Before You Compare
Listen to how it handles calls - from £49 p/m, 24/7 as standard.
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